Terms and Conditions

General Terms and Conditions

These Terms and Conditions affect your legal rights hence it’s important you’ve read such carefully before making a purchase. By signing this agreement or selecting ‘I agree to the Terms and Conditions’, you’re acknowledging you’ve read, understood and agree to be bound by the Terms and Conditions within this agreement. If making a purchase on behalf of another party, you agree that you’re their agent and as such, they’ll be bound by this agreement.

THE GOLF BUNKER NZ LIMITED (NZBN: 9429052243448) (Trading as ‘Bunker’) as the supplier of recreational services, sells all tickets and supplies all recreational services and facilities to the customer (‘you’), including but not limited to - indoor golf simulation sessions, coaching, lessons, entertainment, sitting area and use of the simulator bays within the Bunker venue. Usage of all facilities at Bunker is undertaken according to the Terms and Conditions in this agreement, the safety rules and restriction guidelines upon the Bunker website and the instructions given during the induction briefing. By purchasing a simulation session and/or participating in a session at Bunker, you are deemed to have accepted the Terms and Conditions in this agreement with Bunker.

Participation Statement

By participating, you agree to the Terms and Conditions, so too, safety rules and restriction guidelines herewith. You should be in good health to participate in physical activity and participate in accordance with these rules. It is the parents/guardians’ responsibility to ensure that their children adhere to these safety rules. Golfing is not recommended for guests with neck, back or heart problems or who may have had recent surgery. Should you encounter any problems or have any pre-existing medical conditions, please discuss these with a Bunker staff member.

Disclaimer

By agreeing to these Terms and Conditions, you acknowledge that golfing can be a dangerous pastime with inherent risks and hazards and as a consequence, personal injury and sometimes death can occur. You assume and accept all such risks on this basis. Bunker has taken every possible step to ensure you have a completely safe and fun experience through the use of our simulator bays, high-quality equipment and the employment of a qualified and experienced team. We cannot however accept any responsibility for injuries sustained due to the negligence of participants. Prior to entering Bunker premises, we require that you confirm you accept responsibility for yourself and associated parties during your time in the center.

Release

Subject to the provisions within this agreement, you release, discharge and forever hold harmless, Bunker, its employees, directors and agents from all liability, obligation and responsibility of any nature for death or any losses, damages or injuries relating too or arising directly or indirectly from your engagement in the recreational activity and from your participation in any related or incidental activities.

This release shall be binding on your estate and may be pleaded by Bunker as a complete bar in relation to any action, suit, claim or demand of any nature that you may bring against Bunker or which may be brought on your behalf. This release shall extend and apply to all conduct of Bunker, including, without limitation, the circumstance where the facilities pursuant to which the recreational activity takes place were not supplied with due care and skill, not fit for purpose or because of negligence, breach of contract, statute or statutory duty by Bunker. In no event shall Bunker be liable for loss of profit or consequential damages, whether based on breaches of contract, warranty or otherwise.

General Guidelines

Entry price includes an initial induction, hirage of a full simulator bay and a 60 minute session. Please arrive five minutes in advance of your booked session.

All bookings are subject to our Booking, Cancellation, Refund policy stated within these Terms and Conditions.

Participants must follow all safety rules and restriction guidelines referred too herewith, as failure to do so may result in cancellation of your simulator time without compensation.

Bunker House Rules

  • Golfers must have a formal induction prior to firstly accessing the facility

  • Golfers must ensure all golf clubs and footwear (no spikes please) are clean before entering the facility and simulator bays

  • No long-drive drivers are permitted to be used within the facility

  • Golfers must ensure only new golf balls or those provided by Bunker are utilised within the simulator bays, to prevent damaging the hitting screens

  • A golfer must solely be by themselves in the hitting area at all times

  • Golfers must be responsible for the equipment inside the simulator bays

  • For safety reasons, golfers must only swing their clubs inside the simulator bays

  • Golfers must check their surroundings (monitor, other players etc) before swinging a club, to ensure no person nor obstacle is within range of their swing

  • Golfers must ensure their shots are directed towards the hitting screen

  • Golfers must be aware of their backswing and follow through at all times

  • Golfers must follow Bunker staff instructions, safety rules and restrictions at all times

  • Golfers must report any accidents immediately

  • Golfers will be responsible for any damaged or missing hired clubs and will be charged for the replacement of these items at replacement cost

  • Golfers are financially responsible for any damage caused by failure to follow all Bunker rules and guidelines

  • Golfers must respect Bunker staff members, other patrons and their privacy at all times and adhere to a high standard of personal conduct. Any behaviour that disrupts enjoyment of the facility for others, may result in termination of their membership

  • It is the responsibility of all patrons to respect, keep clean and tidy, the facility and to remove any rubbish upon concluding their session

Fees, Charges, Guest Passes and Gift Vouchers

All transactions are in New Zealand dollars (gst inclusive). Fees and charges are shown on the Bunker website and are subject to change without notice. Booking online in advance is required to ensure the space is available.

You are required to pay the session fee in full prior to being admitted into that session. Guest passes and gift vouchers issued remain the property of Bunker and are void if tampered with. Guest passes and gift vouchers are non-refundable and void outside their allocated time frame or specified expiry date. All Bunker guest passes and gift vouchers may not, without the prior communication and written consent of Bunker, be resold or offered for resale at a premium or used for advertising, promotion or other commercial purposes either by you as the original purchaser or any subsequent bearer.

You acknowledge that despite Bunker’s reasonable precautions, Bunker products and services may be listed at an incorrect price, with incorrect information or which may be unavailable due to an error or oversight. In these circumstances, Bunker reserves the right to cancel the transaction, notwithstanding that your booking has been confirmed and full payment has been made.

Booking, Cancellation, Refund

At Bunker, all bookings and services are non-refundable as you have agreed to our Terms and Conditions at your time of booking.

Please note, there will be no refunds for those who do not present for their booking and all transaction fees are 100% non-refundable.

Private Function Simulator Bay Bookings

At Bunker, all private function simulator bay bookings and club hire fees are non-refundable but can be partially cancelled, rescheduled or held as a credit for six months following the initial booking date, less a $5 administration fee per every transaction request. Rescheduling is subject to availability. To reschedule, contact Bunker, provide at least 72 hours notice in advance of your booking and make the appropriate arrangements for a new date and time, which will then require a confirmation email in return from Bunker. Unfortunately we are unable to offer any partial cancellations or rescheduling if less than 72 hours notice is given and in this instance, the non-refundable policy applies.

Age Restrictions

Children aged 13 years or under must be accompanied and supervised by a responsible parent or guardian. The parent or guardian agrees to be bound by the General Terms and Conditions on their behalf, will directly supervise the children and remain responsible for their welfare at all times. Unaccompanied children will not be allowed at Bunker nor are they to participate in any recreational activity at the facility and any such conduct will result in cancellation of the booked session.

Health and Emergency Treatment

You acknowledge and are aware that the physical and mental exertion required to participate in the recreational activity within this facility can activate or aggravate a pre-existing physical condition. You are therefore required to be in good health and free from any adverse medical conditions prior to entering Bunker. You are not permitted to participate in golfing if you are impaired by medical conditions. You should always seek medical advice if in doubt about your health. You agree to pay the cost of and authorise Bunker too, take all steps it considers reasonably necessary to protect your welfare in the event of personal injury, including the administration of any emergency medical treatment and ambulance transportation.

Health and Safety Regulation

Actions of Others - You acknowledge there are inherent risks that may arise from the actions of other patrons and/or guests, of which are not condoned by Bunker albeit may nevertheless still occur. These include pedestrian traffic, irresponsible, unreasonable, excessive, reckless, careless, unkind, wanton and generally objectionable behaviour, whether intentional or unintentional.

Right to Refuse Entry

Bunker reserves the right to refuse entry or cancel access to the facility should you -

  • Reasonably appear to be under the influence or in possession of alcohol or illicit substances;

  • Fail to comply with the safety rules and restriction guidelines herewith and/or fail to follow the instructions of Bunker staff members;

  • Behave in an offensive, reckless, careless or threatening manner to other patrons, guests or Bunker staff members;

  • Reasonably be deemed to be a danger to yourself, other patrons, guests or Bunker staff members.

Consent for Video, Images and Email

You acknowledge and give consent that, upon entering Bunker premises, both yourself, guests and children for whom you may be responsible, can be photographed and/or videoed for security, safety and promotional purposes. 

By providing your email to the Bunker, you consent to receiving promotional and advertising material from time to time.

By clicking ‘I have read and accept the Terms and Conditions on the website, you agree to the following -

  • I acknowledge and agree with the Bunker General Terms and Conditions;

  • I have read, understood and accepted the various Bunker safety rules and restriction guidelines;

  • I affirm that my health is good and my participation in Bunker activities is voluntary.